SHIPPING - PACKAGING
Origami Designs ... - Attempts to ship your handmade items with the greatest of care. - The nature of the /art/items often requires special packaging (boxes, fillers,etc) to protect your artwork during shipment. - We want your order to arrive safely and problem free. - We will normally ship by UPS ground regular, whenever possible. Rush orders by UPS or FED EX are possible and must be approved by email or phone, special costs are added and must be approved by buyer. - We will notify buyer by email ( if you provide email), when the products ship, & give projected delivery date when possible. - Please know that due to the nature of the artform - (everything is handmade to your order) - shipment of your order may be made within 48 to 72 hours of receipt of order (smaller orders) or two to six weeks, for larger orders with multiple items of more labor intensive designs. - Shipment of 1000 cranes is approximate 8 wks.
Please email Origami Designs if you have questions about the time needed to ship your order. We will send confirmation of your order upon receipt of order and payment to PayPal. Thank You. .
Arriving Orders: - If your order has not arrived by the projected date, feel free to notify Origami Designs and we will begin tracking of your order and get the details to you by email.
- If your order arrives damaged from the shipper (noticable damage to the package before opening - please notifiy immediately) email Origami Designs for instruction regarding returns or replacement. - Return of damaged items is required for replacement or refunds. Buyer is responsible for shipping costs for return of items not damaged, but approved for a refund. Contact Origami Designs for arrangements /costs) of items damaged in shipping that are to be returned to us.
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